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© 2025 Unlearn.ai, Inc. All rights reserved.
This Privacy Notice describes how Unlearn.ai Inc. ("we", "us," "our", or the "Controller") collects, uses, and discloses information about individuals who use our website (https://www.unlearn.ai), applications, services, tools and features, or otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Notice, "you" and "your" means you as the user of the Services or another individual whose information we have collected pursuant to this Privacy Notice.
Please read this Privacy Notice carefully. By using any of the Services, you acknowledge that you have read and understood this Privacy Notice. If you do not agree to this Privacy Notice, please do not use or access the Services.
We may modify this Privacy Notice from time to time, in which case we will update the "Effective Date" at the top of this Privacy Notice. If we make material changes to the way in which we use or disclose information we collect, we will notify you by email (if you have provided one) or by means of a prominent notice on our website before the changes take effect. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.
Unlearn.ai Inc. is the data controller responsible for your personal data. Our contact details are:
Unlearn.ai Inc. 303 2nd St Suite N460 San Francisco, California 94107 United States Email: compliance@unlearn.ai
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Notice. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact our DPO using the details set out below:
Email: dpo@unlearn.ai, Address: 303 2nd Street Ste N460, San Francisco, CA 94107
When you use or access the Services, we collect certain categories of information about you from a variety of sources. We process this data based on specific legal bases as outlined below.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, web beacons/clear gifs, tags, HTML 5 Browser Local Storage, and other geolocation tracking technologies, etc. ("Tracking Technologies"). Usage Data includes:
We use Usage Data to tailor features and content to you, market to you, provide you with offers or promotions, run analytics and better understand user interaction with the Services.
Legal basis: Consent or legitimate interests depending on the type of tracking technology
We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. Such information includes:
Legal basis: Legitimate interests or consent depending on the context
Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
We do not intentionally collect any special categories of personal data (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) unless:
Under California law, "sensitive personal information" includes precise geolocation, racial or ethnic origin, religious beliefs, health information, sexual orientation, and biometric information, among others. We only collect and process sensitive personal information when necessary for the purposes identified in this Privacy Notice and with appropriate safeguards in place.
Legal basis: Explicit consent or other legal bases as permitted under GDPR Article 9 and applicable US laws
In addition to the specific uses described above, we may use your information for the following purposes:
We may also deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you ("deidentified information"), and we may use such deidentified information for any purpose.
As described above, we collect Usage Data through Tracking Technologies, including Google Analytics and FullStory, Sentry and Auth0.
For example, we use FullStory to better understand our users' experience, (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain the Services with user feedback. FullStory uses cookies and other technologies to collect this information and process it on our behalf.
We use the following categories of cookies:
You can control the use of non-essential cookies through our cookie consent banner or cookie preference center. Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies. If you so choose, you may block or delete certain of our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly.
To opt out of tracking by Google Analytics, click here.
Under the GDPR, we must have a legal basis for processing your personal data. The legal bases we rely on include:
Where we rely on legitimate interests, these interests include:
We may disclose your information to third parties for legitimate purposes subject to this Privacy Notice, including the following categories of third parties:
We may also disclose your information as needed to comply with applicable law or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users.
We may transfer your personal data to countries outside the European Economic Area (EEA) or your country of residence. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Notice. When determining the length of time to retain your information, we consider various criteria, including:
Specifically, we typically retain:
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee "perfect security." Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Depending on your location, you may have certain rights in relation to your personal data:
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights under the GDPR:
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
To exercise your California privacy rights, please click on the "Do Not Sell or Share My Personal Information" link on our website or contact us using the information in the "Contacting Us" section below.
If you are a resident of Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia, you may have similar rights to access, delete, correct, and opt out of the sale of your personal information under your state's privacy law.
To exercise any of these rights, please contact us at compliance@unlearn.ai. We will respond to your request within the timeframe required by applicable law. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
In the event of a personal data breach, we will notify the relevant supervisory authority without undue delay and, where feasible, not later than 72 hours after having become aware of it, unless the breach is unlikely to result in a risk to your rights and freedoms. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.
As an AI healthtech company, we use artificial intelligence and automated decision-making in our Services. When we use automated decision-making that has a significant effect on you, we will:
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except in certain circumstances permitted by law.
As a healthtech company, we may process healthcare data that is subject to specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA). When we act as a business associate under HIPAA, we comply with all applicable requirements, including:
Our processing of healthcare data is also subject to state-specific health privacy laws, such as the Washington My Health My Data Act, where applicable.
Certain features of the services allow you to initiate interactions between the services and third-party services or platforms, such as social networks ("social features"). Social features include features that allow you to access our pages on third-party platforms, and from there "like" or "share" our content. Use of social features may allow a third party to collect and/or use your information. If you use social features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the services and the third-party service.
We may provide links to third-party websites or platforms. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
Your browser settings may allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, our website is not designed to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/.
We reserve the right to modify and update this Privacy Policy at any time in accordance with our requirements and circumstances, or where required by applicable laws and regulations. We encourage you to periodically review this page for the latest information on our privacy practices. If major changes occur to this Privacy Policy, we may inform you via email or another manner that we believe reasonably likely to reach you.
Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Services.
Should you have any questions about our privacy practices or this Privacy Notice, or if you wish to exercise any of your rights in relation to your personal data, please contact us at: Email: compliance@unlearn.ai Address: 303 2nd St Suite N460, San Francisco, California 94107, United States